Terms & Condition

Upon completion of order placement with Pronto Writers, including the finalization of payment, it is understood that you have familiarized yourself with, comprehended, and agreed to the terms and conditions outlined on this page.

These terms constitute a legally binding agreement between the client and Pronto Writers. By consenting to order and utilize our services, you acknowledge your obligation to abide by the aforementioned terms, which are presented as follows.

Our Commitment Is to Provide Solely Unique Content
Our commitment to delivering original content is unwavering, and we are proud to offer our customers a Copyscape report to ensure that all work produced by Pronto Writers is free of plagiarism. Please note, however, that any text contained in images, videos, or other media that search engines cannot read will not be scanned by Copyscape.

While we do not offer more comprehensive plagiarism checks than Copyscape at our standard prices, we encourage our customers to conduct additional checks if they feel it is necessary. Rest assured that when you choose Pronto Writers, you can trust in the authenticity of the work you receive.

Our Content Delivery Includes Full Ownership
Upon submission and payment of each order, the ownership of said content is immediately transferred to you without any acknowledgment or recognition of our services. It is entirely up to your discretion on how to utilize the content, as you will bear full responsibility for its publication and any subsequent usage. Rest assured. Every completed order represents a complete transfer of ownership to you.

How Do We Protect Your Information?
When you place an order or share personal information, we take comprehensive security measures at all levels to ensure your data is safe. With SSL encryption, we guarantee that all information you share with us remains confidential and secure. After a transaction, we remove any private information from our database, including credit cards, social security numbers, and financials. Trust us to protect your information and keep it safe.

Why Do We Use Cookies?
Our website employs cookies to monitor advertisements and gather aggregate data on site traffic and interactions. This enables us to provide our users with improved site experiences and tools. In the event that it becomes necessary, we may engage third-party service providers to help us analyze customer behavior. It should be noted, however, that these third-party entities are strictly prohibited from using the information they collect for any purpose other than customer analysis.

Our Policy for Using Images
It is our firm belief that strict adherence to ethical standards is essential for building and maintaining a strong reputation in the market, as well as fostering a positive relationship with our clients. As such, we do not claim ownership of any copyrighted images and refrain from their use in our work. Instead, we provide our clients with recommended links to these images, which can be accessed and utilized at their discretion.

These links also serve as a helpful guide for identifying suitable images that align with the content of the project. For any copyrighted images that our clients wish to use, we advise them to obtain the necessary permissions from the owner(s) and pay any required fees. Furthermore, we encourage our clients to explore the use of royalty-free images, which offer a convenient and worry-free alternative.

Limitation of Liability
It is strongly advised that users carefully consider the following clause. Pronto Writers hereby declares that we shall not be held liable for any direct or indirect losses claimed by our customers resulting from the use of our website or any services or products sold through it.

This disclaimer also extends to any alleged viruses obtained through the use of our website or products that may cause material or reputational loss. Under no circumstances shall we be held responsible for any liability or loss resulting from the user's ability or inability to access our website or products.

We Update Our Policies
It is important to note that our privacy policy is subject to updates and modifications. As such, we highly recommend that you periodically check our policy page for any changes. Please be advised that any modifications to our policy are not subjected to any prior notice or designated time frame.

Refund Policy
It is essential to thoroughly read and comprehend the following terms to prevent any confusion regarding Pronto Writer's refund policy. In the event that you require further clarification on the policy, please do not hesitate to contact one of our esteemed customer service representatives.

We strongly recommend that you fully understand our refund policy's terms and conditions to avoid misunderstandings. Kindly note that we grant refunds solely under specified conditions and in exceptional circumstances.

Full Refund
Pronto Writers offers its clients the option of a full refund, demonstrating our commitment to our valued customers. If work on a project has commenced and you find it necessary to halt progress or request a refund, our support team is available to assist you.

They will provide guidance on the current status of your project and the available options in the given circumstances to ensure that you are fully informed and can make the best decision possible. Our priority is to support our clients in any way we can, and we strive to achieve this through a combination of professionalism and expertise.

Change Of Mind
In the event that you should choose to retract your project with us after submitting an order, you may request a refund within the first hour of placing the order. However, please note that a 60% processing fee will be assessed in all other instances.

Incompetent Delivery

  • Upon receipt of the completed work, customers are entitled to request a refund only after having exhausted all options as outlined below. In the event that the work does not meet the project requirements, as specified by the customer, we are committed to ensuring 100% satisfaction by providing unlimited revisions until the delivery meets the customer's expectations. Our team will assign, re-assign, and re-write the work as necessary to ensure complete satisfaction.
  • Furthermore, we offer the option to reserve free pages of the same value for future use, which can be redeemed at any time. If, after all, efforts have been made and the delivery still does not meet the customer's specifications, a mutual agreement on a set percentage will be reached, and a refund will be processed.
  • Our goal is to provide our customers with the highest quality product and service, and we stand behind our commitment to ensure that every customer is completely satisfied with their experience.
Refund Time Frame
It is imperative for customers to note that all refund claims must be made within 120 days from the date of delivery. Any refund claims made beyond this specified timeframe will not be processed. Therefore, we advise all our esteemed customers to take note of the refund deadline at the time of placing their orders.

Cases Where Refund Will Not Be Issued
Refunds may be granted upon mutual agreement if there is a delay in the delivery of any order due to minor technical errors, such as grammatical, typing, word count, or missing references. However, the company will only provide partial refunds or discounts to be reserved for future purchases.

It is important to note that the company cannot be held responsible for delays resulting from the client's actions. Additionally, no refunds will be issued based on the quality of writing. Refunds will not be granted for book marketing or publishing projects if the client fails to provide access to their bookstores, such as Amazon or Barnes & Noble, or their social media channels, which are critical components in maximizing reach, engagement, and sales.

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